Contact us
Talk to a person, not a ticket
One support line, reached three ways. Whether your car is on a ramp right now or you are just weighing up whether Visor is for you, the same team answers.
Call us
+234 905 938 7705
Fastest when your car is in a garage right now and something looks wrong.
Call now+234 905 938 7705
Same line. Send a screenshot or a photo and we can see what you see.
Open WhatsAppsupport@visorapp.site
For anything that is not urgent, or that needs a paper trail. We reply within one working day.
Write to usBefore you get in touch
What to have ready
Every question about a car starts with which car. Having the identifier to hand is the difference between one message and three.
I own a car
Trouble adding a car, a plate or VIN that is already registered, a reminder that never came, or a service history that looks wrong.
Have the number plate ready.
I run a workshop
Registration, verification documents, a customer you cannot find, or a job that will not close.
Have your workshop name and RC number ready.
I am buying or selling a car
Transferring a record to a new owner, what a buyer will and will not see, and how disclosure choices work.
Have the plate and the other party’s phone number or email ready.
Hours
- Monday to Friday
- 8:00 to 18:00 WAT
- Saturday
- 9:00 to 14:00 WAT
- Sunday and public holidays
- Messages answered next working day
Outside these hours WhatsApp and email still reach us. A message about a car that is in a garage right now is read first.
Already have an account?
Most questions are answered on the help screen inside the app, which also knows which cars and jobs are yours. Sign in and open Help from your profile.
Workshops: registration questions and verification documents go through the same line. Read the features page first for what verification involves.